LAST UPDATED March 2nd, 2026

Introduction

This Privacy Policy describes how Mathias Systems LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit https://assistgrid.app/ or use our website design and marketing services. We take your privacy seriously and are committed to being transparent about our data practices.

1. Information We Collect

Information You Give Us

When you purchase, or contact us, we collect:

- Your first and last name

- Your email address

- Your phone number

Payment Information

We use Stripe to process all subscription payments. Stripe collects your payment details (card number, expiration, CVC) directly. We never see or store your full card information. Stripe may share limited details with us, such as the last four digits of your card and transaction amounts.

Information Collected Automatically

When you browse our Site, our servers may automatically log standard technical data such as your IP address, browser type, operating system, pages visited, and timestamps. We do not use Google Analytics or other third-party tracking or analytics tools.

Cookies

We may use cookies (small data files stored in your browser) to keep you logged in and improve your experience. You can disable cookies in your browser settings, though some Site features may not work properly without them.

2. How We Use Your Information

We use the information we collect to:

- Set up and manage your account.

- Provide and deliver our website design and marketing services.

- Process your monthly subscription payments via Stripe.

- Send transactional messages about your account and billing.

- Send promotional emails through Mailchimp (only if you opt in).

- Respond to your support requests and inquiries.

- Improve and maintain our Site and Services.

- Comply with legal obligations.

3. Who We Share Your Information With

We do not sell your personal information. We share data only with the following service providers who help us run our business:

- Stripe – Processes your subscription payments. Stripe receives your payment card details directly.

- Mailchimp – Manages our email list and sends emails on our behalf. Mailchimp receives your name and email address.

We may also disclose your information if required by law, court order, or government request, or in connection with a merger, acquisition, or sale of business assets.

4. Email Communications

If you opt in, we send marketing emails through Mailchimp. Every marketing email includes an unsubscribe link—click it anytime to stop receiving them. You can also email us at [email protected] to opt out.

Even if you unsubscribe from marketing emails, we may still send you essential emails about your account, billing, or changes to our Services.

5. How Long We Keep Your Data

We keep your personal information for as long as your account is active and for a reasonable period after cancellation to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

6. How We Protect Your Data

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. That said, no system is perfectly secure. We cannot guarantee absolute security, but we take appropriate steps to safeguard your data.

7. Your Rights

You have the right to:

- Access your personal information by logging into your account.

- Update your information through your account settings or by emailing us.

- Delete your account and personal data by contacting us at [email protected].

- Opt out of marketing emails at any time.

8. Additional Rights for California Residents (CCPA/CPRA)

If you live in California, the California Consumer Privacy Act and California Privacy Rights Act give you additional rights:

- Right to Know: You can request what personal data we’ve collected, where it came from, why we collected it, and who we shared it with.

- Right to Delete: You can ask us to delete the personal information we hold about you.

- Right to Correct: You can ask us to fix inaccurate personal information.

- Right to Opt Out of Sale: We do not sell your personal information, so this does not apply.

- Right to Non-Discrimination: We will not treat you differently for exercising your rights.

To make a request, email us at [email protected]. We will verify your identity and respond within 45 days.

Categories of Data We Collect

In the past 12 months, we have collected: identifiers (name, email, phone number) and commercial information (subscription records and payment history). This data is used as described in Section 2 and shared as described in Section 3.

9. CalOPPA Compliance

Under the California Online Privacy Protection Act (CalOPPA):

- You can use our Site without revealing your identity.

- This Privacy Policy is linked from our homepage using the word “Privacy.”

- We will post any changes to this Privacy Policy on this page.

- You can update your personal information through your account or by emailing [email protected].

Do Not Track

We do not use tracking tools, so our Site does not respond to Do Not Track browser signals.

10. Advertising

We do not display ads on our Site. We do not use remarketing services or share your data with advertising networks.

11. Children’s Privacy

Our Services are not intended for anyone under 13. We do not knowingly collect data from children. If you believe a child under 13 has provided us personal information, please contact us at [email protected] and we will delete it promptly.

12. Links to Other Sites

Our Site may link to external websites we don’t control. We’re not responsible for the privacy practices of other sites. We encourage you to read their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective” date at the top. For significant changes, we’ll notify you by email or a prominent notice on the Site. Continuing to use the Services after a change means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or want to exercise any of your rights, contact us:

Mathias Systems LLC

1209 Mountain Road Pl Ne Ste N, Albuquerque, NM 87110 US

[email protected]

https://assistgrid.app/